General Information

CREATING AN ACCOUNT:

When you register and create your account with Natty, you'll be able to store or update all your addresses, manage your email preferences, and check your order history.

ORDERING:

At the end of completing your checkout, an order number will be issued - please write this number down for your records. A confirmation email will be sent with the order number and the full details of your order.

SHIPPING:

We offer Free shipping for domestic orders above $100.  Please allow 5 to 7 business days for receipt of your purchase. 

For international orders, we use USPS.  The shipping rate is $19 per order.  The receiver will be responsible for any taxes or custom duties. 

RETURN POLICY:

Any unworn, unwashed items purchased from our website can be returned within 21 days from your shipment date.   Please ship your return via insured post and enclose the packing slip. Natty is not responsible for items lost in transit or held up in customs.  Custom clothing or any items marked “Final Sale” cannot be returned. Mail to:

Natty

1212 5th Avenue, Suite 10B

New York, NY 10029

For any assistance with your return, contact us at info@nattyny.com.